Policy Page
Welcome to Forever Crafted! Thank you for supporting handmade, heartfelt creations. Please take a moment to review our shop policies below to ensure a smooth and enjoyable experience.
Processing Times
Each item is made to order with care and love. Please allow 5–10 business days for processing before your order is shipped. If you need something urgently, feel free to message us—we’ll do our best to accommodate your timeline.
Shipping
We ship from London, UK, using trusted carriers. Estimated delivery times are:
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UK: 2–4 business days
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Europe: 5–10 business days
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USA & International: 7–14 business days
Tracking details will be provided once your order is dispatched. Please note that delays due to customs or local postal services are beyond our control.
Custom & Personalised Orders
We love creating custom pieces just for you! Personalised items are made to order and are non-refundable, unless they arrive damaged or incorrect. Please double-check all spellings and details before placing your order.
Contact Us
Have questions or special requests? We're here to help! Message us directly via the shop or email us at:
📧 hello@forevercrafted.co.uk
Thank you for choosing Forever Crafted. We’re honoured to be part of your special moments!